Terms of Service

1. scope

These general terms and conditions apply to all deliveries from Kollektiv.Shop to consumers.

A consumer is any natural person who concludes a legal transaction for a purpose that can predominantly neither be attributed to their commercial nor their independent professional activity.

2. Contractual partner

The purchase contract is concluded with Textile Machenschaften GbR, Clemensstrasse 6, 23552 Lübeck.

3. Conclusion of contract

3.1. The presentation of the products in the online shop does not constitute a legally binding offer.

3.2. By clicking the button[Kaufen/kostenpflichtig bestellen] place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.

4. Right of withdrawal

4.1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

4.2. If you, as a consumer, make use of your right of withdrawal according to section 4.1, you have to bear the regular costs of the return.

4.3. In addition, the regulations that are detailed in the following cancellation policy apply to the right of cancellation:


5. Prices and shipping costs

5.1. The prices stated on the product pages include the statutory value added tax and other price components.

5.2. In addition to the prices quoted, we charge additional shipping costs per order up to an order value of € 49.99 gross. The shipping costs are clearly communicated to you on the product pages, in the shopping cart system and on the order page.

6. delivery

6.1. The delivery takes place only within Germany with DHL.

7. payment

7.1. Payment is made through the following sources of payment:

a) PayPal

b) Stripe (Apple Pay, Google Pay, Visa, Mastercard, Sofortüberweisung)

c) Prepayment

7.2. If you choose the payment method in advance, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

8. Retention of title

The goods remain our property until they have been paid in full.

9. Dispute resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: http://ec.europa.eu/consumers/odr . We are ready to settle disputes with consumers to participate in a dispute settlement procedure before a consumer arbitration board or are obliged in accordance with XXX (specification of the legal norm or the contractual agreement). The responsible consumer arbitration board is: Universal arbitration board of the Federal Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbübers-schlichter.de. To resolve the disputes mentioned, we will participate in a dispute settlement procedure before this point.